Claims & Payments

AgeWell New York is dedicated to providing information about processes, links and resources to help providers improve operational efficiency.

Claims Submission

Paper claims:
AgeWell New York | P.O. Box 21536 | Eagan, MN 55121

Electronic claims:
Change Healthcare (Emdeon)  | Payer ID: AWNY6

MD Online (ABILITY) | Payer ID: AWNY6

Claim Resources

Provider Portal:
Access the easy-to-use Provider Portal

Provider Call Center:
1-866-237-2140

EFT / ERA
AgeWell New York’s Electronic Funds Transfer (EFT) program and Electronic Remittance Advice (ERA) are all tools to help streamline operations.

EFT is a fast, easy, secure, and environmentally friendly way to receive payments. ERA offers providers more expeditious payment reconciliations with access to electronic versions of explanation of payments.

A provider can request EFT & ERA through Change Healthcare (formerly Emdeon). Please visit their website or access the  EFT/ERA registration formopens PDF file here.

Contact Change Healthcare at 1-866-924-4634

Providers can also register for only EFT by completing EFT Formopens PDF file and sending by fax to 1-631-963-4935 or by email. Updates or changes to EFT information can also be requested by utilizing this form.

For assistance with the Provider Portal or EFT/ERA status inquiries please call 1-866-237-2140.

Attn: Behavioral Health MAP Providers: If you need assistance with billing (including claims testing), coding, data interfaces or claim resources/contacts, please contact Provider Relations at 718-484-5000 or email providers@agewellnewyork.comcreate new email.

For more information contact Provider Relations
1-718-484-5000| providers@agewellnewyork.comcreate new email