AgeWell New York annually conducts the Healthcare Effectiveness Data and Information Set (HEDIS®) audit to ensure our members are receiving high-quality care from our dedicated network of healthcare providers. Data collection for 2021 dates of service will take place from early February through May of 2022.
During this time, AgeWell New York will send medical record requests to providers’ offices that include a roster of members identified for a specific measure and the minimum necessary information required to complete the medical record audit.
Providers’ offices may send medical records back to AgeWell New York within 5 to 7 business days through the following:
- Remote electronic medical record (EMR) system access
- Electronic data exchange via secure sFTP
- Onsite visits (if required)
Due to the short timeframe of the HEDIS® audit, we ask our providers to turn this request around within 5 to 7 business days. We appreciate your support and dedication to providing quality care to AgeWell New York members.