FeelWell Over-the-Counter (OTC) Benefit
Use your $225/month AgeWell New York OTC Network Card to purchase eligible OTC medications, health and wellness products, and first-aid supplies through athome.medline.com/card. Make purchases online, over the phone, via mail order catalog, or shop in-store.
If you have a diagnosis of diabetes you may be entitled to an additional $150 per month that you can use to purchase healthy foods from a specialized catalog. If you have questions about whether or not you qualify for this benefit, please call AgeWell New York Member Services at 1-866-237-3210.
Once you receive your OTC card, you may activate it by calling 1-888-682-2400 and entering your card number and AgeWell New York Member ID.
For OTC Card services, including checking your balance and finding a participating retailer visit www.otcmedicare.com.
If you have any questions about your AgeWell New York OTC Card, please call Member Services at 1-866-237-3210 TTY/TDD: 1-800-662-1220, 7 days a week from 8:00 am to 8:00 pm.