LiveWell Wellness Coaches

As a member of AgeWell New York LiveWell, you will have access to a Wellness Coach to help you access the health care benefits and coverage under your plan.

The wellness coach is like having a concierge who is assigned to assist you with special requests, including:

  • Answering specific questions about your benefits
  • Helping you select doctors, hospitals and other services in network
  • Identifying when you may need a preauthorization for services
  • Discussing access to preventive and wellness services

Contact a Wellness Coach
Monday–Friday 8:30 am–5:00 pm
1-866-237-3210 (TTY/TDD 1-800-662-1220)